Privacy Policy

What we collect when you use wordsearchtwist.com, why, and how to ask us about it.

What we collect

If you use the Contact page, we collect the name, email address, and message you submit, so we can reply to you.

The site uses Cloudflare Web Analytics to understand overall traffic. It's cookieless and collects no personal data - only aggregate counts like page views and load times, which can't be tied back to you. We also record puzzle usage - whether a puzzle was viewed, started, or completed - to understand how the puzzles are used. Each record includes an anonymous session identifier and the puzzle involved, but no name, email, or account information. We use your IP address momentarily to work out which country you're visiting from, then discard it - we never store the IP address itself, only the resulting country. When you complete a puzzle, your solve time is stored with the same anonymous session identifier, to show best times and solve statistics.

To understand where visitors come from, the first page you open on the site sets a session cookie containing only that anonymous session identifier. Against it, on our server, we record the domain of the site that linked you here (for example "pinterest.com" - never the full address of the page you came from), any campaign tags in the link you followed (utm_source, utm_medium and utm_campaign), and the path of that first page. Your browser's user-agent string is read at that moment only to recognise app browsers such as TikTok's or Instagram's, then discarded - it's never stored. These details are attached to the puzzle usage records above. As before, no IP address is ever stored.

Why we collect it

Contact form details are used solely to read and respond to your message. Analytics data is used to understand how the site as a whole is used, not to track individuals.

Retention

Contact form submissions are deleted once we've replied to you by email.

Puzzle usage records (view/start/complete events, solve times, session identifier, country, referring domain, campaign tags and landing page) are retained to track trends over time and are not linked back to any individual.

Third-party sharing

We don't sell or share your information with third parties. The site is hosted with Hostinger, and Cloudflare provides the analytics described above - neither receives your contact form details. Country lookups are performed locally on our own server using an offline database; your IP address is never sent to a third party for this purpose.

Your rights

You can ask what information we hold about you, or ask us to delete it, at any time via the Contact page.

Who we are

WordsearchTwist is operated by Habits and Quirks, based in Guernsey, and handles data in line with the Data Protection (Bailiwick of Guernsey) Law, 2017.

Last updated: 24 October 2026